We usually dispatch within 1–2 business days. Delivery time depends on your region and courier, typically 2–5 business days. As soon as a package ships, we send tracking details by email.

Collections include soft cotton, wool blends, and durable synthetic fibers. Each product page lists composition and shows the plaid in natural light so you can feel confident about color and texture before ordering.

Common options are 110x170, 120x180, 130x170, and 150x200 cm. For armchairs or a single-seat sofa, 110x170–130x170 cm works well. For full sofas or beds, choose 150x200 cm so the plaid drapes generously.

Use a gentle cycle with cold water, mild detergent, and low spin. Air dry flat or on a line and avoid bleach or high-heat dryers. For wool blends, choose a dedicated wool program to keep the fibers soft.

Yes. If the plaid is unused and in original condition, reach out with your order number and we will arrange an exchange or return and guide you through the shipping label process.

Plaids come in compact, recyclable sleeves. Add a note during checkout or email us right after ordering—we can include a printed greeting at no extra charge.

Email us at warmheart.shop@gmail.com or leave a message on the contacts page. We can advise on sizing, colors, shipping, or any issue with an order.